See every AI agent. Govern every action.

Terms of Service

Last Updated: August 10, 2026

Effective Date: September 9, 2026

1. Acceptance

By creating an account or using MeshAI, you agree to these terms and our Privacy Policy.

2. Service Description

MeshAI provides an agent control plane for monitoring, governing, and ensuring compliance of AI agent deployments. The service includes a dashboard, API, proxy, and SDK.

3. Your Responsibilities

You are responsible for: keeping your API keys secure, ensuring your use of AI agents complies with applicable laws, and the accuracy of information you provide.

4. Data Handling

MeshAI normally persists operational metadata such as token counts, costs, and latency. Payload capture is off by default. If you explicitly enable it, MeshAI may retain supported, sanitized AI inputs for 1 to 30 days according to your configuration and plan. Sanitized inputs may still contain personal data. This feature never captures provider outputs or completions. You are responsible for the processing purpose, lawful basis, and data you submit. See our Privacy Policy for details.

5. Billing

Paid plans are billed monthly via Stripe. You may cancel at any time. Refunds are provided on a case-by-case basis.

6. Service Level

We target 99.9% uptime for the API and proxy. Enterprise Plus plans include a custom SLA. The proxy is designed to fail open: if MeshAI is unavailable, your agents continue to work directly with LLM providers.

7. Intellectual Property

You retain all rights to your data. MeshAI retains rights to the platform, documentation, and SDK. The Python SDK is MIT licensed.

8. Limitation of Liability

MeshAI's liability is limited to the fees you paid in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination

Either party may terminate with 30 days notice. On termination, we delete your data within 30 days (except audit trails retained per legal obligation).

10. Changes

We may update these terms with 30 days notice via email. Continued use constitutes acceptance.

Contact

legal@meshai.dev